Advanced Principles Podcast was created to be an outlet for like-minded individuals to share in the broader conversations on leadership, retail market updates, and incredible success stories. On APP you’ll hear a collection of stories from the titans of the retail industry as well as thought and practice leaders covering the spectrum of the economy.
If you missed any of our episodes in “Fixed Ops February” we have compiled a mix of highlights from the month! Hear from some of the best thought leaders in the automobile industry covering all things service. We will learn about retention, efficiency, and gaining conquest customers.
On this episode, we sit down with the National Business Development Manager for National Automotive Experts / NWAN, Cliff Childers as we discuss all the benefits Warranty Forever has to offer.
We typically see a 29% increase in unit sales, 31% increase in PVR and a 49% increase in customer pay repair orders!
Chris has spent the past 15 years working closely with dealers to understand their goals and align Client Command’s industry-leading marketing solutions to drive results for their businesses.
Advanced Principles Podcast welcomes Brandon Doran, President of Total Performance Solutions. Total Performance Solutions is an Automotive Consulting, Training and Distribution Company that specializes in helping automotive dealers enact programs and processes to improve profitability and retention while focusing on preventive care and relationship building.
Mr. Terry’s experience encompasses an enviable variety of auto dealership business management and professional sales talents, including executive leadership, strategic planning, marketing and sales, service department, financing and insurance services, team building and management, customer relations, and negotiations abilities. He enjoys having a lifetime of success in bringing the finest automobiles and automotive service to customers personally and through his staff.
We welcome Thom Qafzezi the CEO and founder of Molto Crescendo on APP. Thom combines over 20 years of operations leadership and people development experience; with his passion for helping people and organizations excel.
Molto Crescendo’s mission is to boost the effectiveness of leaders and teams within mid-market and large companies who are ready and willing to make a shift in the way they select, equip, and develop their leaders and organizational talent.
What does your pre-owned inventory situation look like? Our second episode with Nick Gerlach from CarOffer is now out. Nick shares with us the benefits of CarOffer and how well the integration with CarGurus has been.
Our second part is filled with insights on how to best use the platform and stories from Nick’s time in Texas.
In our second part with Mason Samuels, we discuss personal finance decisions that will change your life. To finish our conversation with Mason we will have our “Fast Five” questions you do not want to miss.
On this episode of APP, we welcome Richard Snaith, President of Operations for Xzilon Protection Products. Richard shows us that the American Dream is alive and well as we discuss some of the multiple small businesses he has formed and partnered in. We also cover the various experiences Richard has had within the auto industry.
A big thank you to Kellen Pagel for spending time with us and sharing his knowledge of fitness and nutrition with everyone. We believe you can learn a lot about healthy living with open and relaxed conversations with professionals such as Kellen. We encourage everyone listening who is curious about Orange Theory or have been finding trouble to start their own journey to give it a try.
On this episode of APP, we welcome Kellen Pagel a former collegiate football and baseball player at the University of Massachusetts. He is currently a certified fitness professional, fitness nutrition specialist, and business owner. We look forward to speaking with him about creating a healthier, happier world from the inside out.
On this episode of APP, we sit down with Jonathan Lucenay the founder and CEO of Client Command who offers dealers real-time insights into who has started shopping, stopped shopping, or continued shopping in the past 24 hours. We will discuss his true passion for the industry that started at a young age and some of his expert insights on where automotive marketing is heading.
The wait is over! The first episode of APP is now available on Apple Podcasts, Amazon Music, Google Podcasts, iHeartradio, YouTube, and Android.
This week we speak with Kelly Price, Founder of National Automotive Experts / NWAN. We discuss Kelly’s professional journey, the creation of Warranty Forever, and maintaining a dynamic corporate culture throughout the pandemic.